Last updated: 7 October 2026
ClearDesk Services UK uses personal information only where it is needed to deal with enquiries, prepare quotations, provide agreed services, receive payment, maintain necessary business records and deal with any questions or disputes arising from the work.
Ronny TaroneyTrading as ClearDesk Services UK
Flat 5, Tuttle House, Aylesford Street, London, SW1V 3RW
Email:enquiries@cleardeskservicesuk.co.uk
Depending on your enquiry and the work requested, ClearDesk Services UK may collect:
• your name;
• your organisation or business name;
• your email address;
• your billing address where needed for invoicing;
• information you provide through the Starter Trial Project Brief;
• instructions, correspondence and feedback connected with the work;
• documents, drafts, notes, spreadsheets or other material you provide for ClearDesk to work from;
• quotation, invoice and payment information; and
• records of communications between you and ClearDesk Services UK.
Most personal information used by ClearDesk Services UK is provided directly by you when you:
• make an enquiry;
• complete the Starter Trial Project Brief;
• provide instructions or source material;
• correspond with ClearDesk Services UK; or
• make or discuss a payment.
ClearDesk Services UK uses personal information where it is needed to:
• respond to your enquiry;
• review the work you are requesting;
• prepare and provide a quotation;
• carry out the agreed work;
• communicate with you about the work;
• deal with requested changes and approval;
• issue invoices and identify payments;
• deliver completed work;
• maintain records required for tax and accounting purposes; and
• deal with complaints, payment disputes or other issues arising from the work.
Contract
Where you ask ClearDesk Services UK for a quotation or engage ClearDesk to carry out agreed work, personal information is used where necessary to take the steps you have requested before entering into an agreement and to perform the resulting agreement.
Legal obligation
ClearDesk Services UK may keep and use financial or business records where this is necessary to comply with legal obligations, including tax and accounting requirements.
Legitimate interests
Where necessary, ClearDesk Services UK may retain limited information connected with completed work in order to deal with complaints, resolve payment or contractual disputes, or establish, exercise or defend legal claims.
This will only be done where the business need for retaining the information is not outweighed by your rights and interests.
ClearDesk Services UK does not sell your personal information.
Information may be processed through service providers used to operate the business, such as:
• email services;
• online forms;
• website and domain services;
• electronic document and file-storage services; and
• banking or payment services.
Information may also be shared with an accountant, tax adviser, legal adviser, regulator, court or public authority where this is necessary or legally required.
Some online services used by ClearDesk Services UK, including services used for forms, email, website operation and file handling, may process or store personal information outside the United Kingdom.
Where this happens, ClearDesk Services UK uses services that provide recognised safeguards for international transfers under UK data protection law.
You can contact ClearDesk Services UK if you would like further information about these safeguards.
ClearDesk Services UK does not keep personal information indefinitely simply because it may be useful in the future.
Enquiry information that does not lead to work is kept only for as long as it is reasonably needed to deal with and close the enquiry.
Documents, source material and working files supplied or created for an assignment are kept while they are needed to complete and deliver the agreed work and deal with any outstanding revision or delivery issue. They are deleted when they are no longer needed for those purposes, unless there is a particular reason they must be retained.
Core records relating to an agreed assignment, such as the quotation, written acceptance, invoices, payment records and important correspondence, may be retained where they are reasonably needed for business records or for establishing, exercising or defending contractual rights.
Financial and tax records are retained for the periods required by law.
ClearDesk Services UK reviews information it holds and deletes information when there is no longer a proper reason to retain it.
Depending on the circumstances and the legal basis being used, you may have rights to:
• ask for access to personal information held about you;
• ask for inaccurate or incomplete information to be corrected;
• ask for personal information to be deleted in certain circumstances;
• ask for the use of your information to be restricted in certain circumstances;
• object to certain uses of your information; and
• receive certain information in a portable format where the law provides that right.
These rights do not apply in exactly the same way in every circumstance.
To make a request about your personal information, contact:
enquiries@cleardeskservicesuk.co.uk
If you have a concern about the way ClearDesk Services UK has used your personal information, please contact ClearDesk Services UK first so that the matter can be considered.
You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
This Privacy Notice will be reviewed if ClearDesk Services UK changes the way it collects or uses personal information.
The current version will be available on the ClearDesk Services UK website.